What do we collect and how do we use this information?
Information is only collected when you contact us for an estimate or instruct us to complete works; and will include some related personal details including your name, address, telephone number and email address plus any comments you may volunteer. This information is kept for accounting purposes. This is covered by the lawful basis “Contract”.
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property or safety.
We will only retain your information for as long as is necessary. We do this by taking into account various factors including, but not limited to, the purpose for which we have your information and whether we have a legal obligation to continue to process this.
Security of information
The Information Commission’s Office (ICO) are the Supervising Authority for Data Protection in the UK and you have the right to complain to them should you think there is a problem with the way we are handling your data.
You can find out more information about your rights on the ICO website.